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The Year Fintech Grew Up: Reflections on 2024

January 2025

For much of the past decade, the defining logic of fintech was growth at velocity. Acquire customers fast, worry about unit economics later. Build the product, expand the category, outrun the incumbents before they notice. Venture capital rewarded this logic generously, and the industry organised itself around it.

2024 was the year that logic stopped working. And the consequences were instructive.

The correction had been building since 2022, when the rate environment shifted and the cost of capital stopped being notional. But 2024 was the year it became impossible to ignore. Across the sector, companies that had built their models around cheap acquisition and deferred profitability found themselves in conversations they had not planned for: with investors demanding a credible path to margin, with customers evaluating costs with new rigour, and with regulators whose patience for the move-fast framing had run out.

What emerged from this pressure was a more interesting industry, or the beginning of one.

The B2B segment demonstrated the clearest evidence of maturation. The companies that performed well in 2024 were not the ones with the most ambitious growth narratives. They were the ones with the deepest integration into their customers' workflows, the clearest understanding of the specific problems they solved, and the operational infrastructure to deliver consistently at scale. Embedded finance showed what the more sustainable version of fintech ambition looks like: value created through depth of integration rather than breadth of acquisition.

Traditional banks continued to move in this space. According to KPMG, banks executed 80 fintech acquisitions worth USD 1.2 billion in 2023 alone, a figure that reflects the seriousness with which incumbents are now taking the competitive threat. By 2024, the line between bank and fintech had blurred considerably in certain segments, which created both pressure and opportunity for independent players.

The infrastructure layer also had a strong year, quietly, as infrastructure tends to. Payments processing, compliance tooling, and data infrastructure businesses attracted renewed interest from both strategists and investors, precisely because their value is durable in a way that growth-dependent consumer businesses are not.

What the year did not resolve is the question of how incumbent financial institutions will respond to a fintech sector that is now, in many segments, genuinely competitive rather than merely disruptive. The incumbents that moved fastest to partner, integrate, or acquire found themselves better positioned than those that waited. That dynamic will intensify.

2024 did not settle the future of financial services. But it clarified the terms of the competition. The next phase will be won not by the most funded or the most talked-about, but by the companies that understand their market most precisely and serve their specific customers most effectively. That is, on balance, a better kind of competition than the one that preceded it.

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